Material Request Fulfillment

Material Request Potential Problems

• Improper Quantity

  • Requested quantity is higher than fulfillment quantity

    • Fill the amount to be fulfilled. The material request will remain open. Comment on the original request that the quantity was incorrect.

  • Lower than fulfillment level

    • Fill the original quantity in the stock entry, then add a second line item for the balance quantity

• Multiple batches

  • Make a stock entry for the first batch, then return to the material request and make another stock entry for any additional batches.

• No stock of part

  • Intentional Request

    • Inform the requestor that the item is not in stock. If the request for the item was intentional, leave the request open, and it can be filled when stock is available.

  • Improper Revision

    • If the document can be cancelled

      • Cancel and amend the document

  • If the document cannot be cancelled (partially fulfilled requests)

    • Make a stock entry and break the link for that line item. Inform the requestor that they are receiving a different revision.